Our Services

  • Sustainable Collection Services (PTY)Ltd; Debt Collections Company Specialising in the full spectrum of the Debt Collections Process with over 10 Years; concurrent Business and IT Solutions experience.
  • Offering In sourced and or  Outsources Solutions for all or part of Tracing, Soft Collections, Legal and Bad Debt Recoveries, with Special Focus on Efficiency  in order to contribute towards the Client‘s bottom-line Profits.
  • Management of Outsourced Legal process on behalf of the Client via our Legal Colonies set SCS apart from their competitors.

 

Other key factors for consideration:-

  •  Level 1 contributor to B-BBEE
  • Total 65 staff; Capacity to increase to 110 seats

Alliances and or Associations:-

  •  DCA (registration no: 0050452/11 and an ADRA Members
  • Compensation Fund
  • Legal Colonies; National Footprint
  • Transaction level Voice recordings
  • State of the Art eCollect System - Web Based 

 

 SCS Characteristics

  •  Automated Work Queues - Campaign Manager(Inbound and Outbound)
  •  Debtor Centric Approach
  • SCS CAP Model:-

           C=Contact ability

           A=Affordability

           P=Pay ability (Easy Pay, Debit Orders(NAEDO), Bank Deposits)

  • ABC Activity Based Costing - eCollect System
  • Inbound and Outbound Campaigns; Voice Logging
  • Real-time Management Information - (Work,  Business and detailed Client Stats)
  • 11 Official Languages

Please contact us for more information!